On the night of the 22nd, Mr. A parked at a public parking lot in Jamsil-bon-dong, Songpa-gu, Seoul, ate at a nearby restaurant, and after finishing his meal, he checked the parking fee at 11:57 p.m. through the unmanned parking machine at the parking lot. At the time, the parking fee was 2,200 won, but after paying by credit card,,, Mr. A was shocked because a staggering 18,127,000 won had been paid for parking. Mr. A said, "I wondered if it really paid like this, so I paid by card." When I checked the notification text, sure enough, the text also showed that 18,127,000 won had been approved," and added, "It was my first time experiencing something like this, so I didn't know what to do." He explained, "It was late at night, so even if I called the Songpa-gu Facilities Management Corporation , it wouldn't help, and it wasn't until 9 a.m. on the 23rd the next day, that I was finally able to speak with the agency staff," he explained,,,. "I was anxious, calling credit card companies, payment agencies, and the Facilities Management Corporation, and after several calls, the agency staff finally processed the cancellation of the payment, which took about 1 hour and 30 minutes." Mr. A said, "What really upset me was the time I wasted after the 18,127,000 won payment was canceled. The corporation staff showed no consideration at all, bluntly asking, 'What are you going to do with the original parking fee of 2,200 won?' ,,, "There can be mistakes in human work and machines can malfunction, but I was very disappointed by their completely disregard for customer inconvenience." While the attitude of the ,,, corporation staff is indeed problematic, I am grateful that they canceled the payment and informed me of 18 million won, and even if I dwell on it, I only get more annoyed!!!!!!!
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